The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Mirrors and Marble, Inc. (the "Site").

    PERSONAL INFORMATION WE COLLECT

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

    We collect Device Information using the following technologies:

    • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

    When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

    • Communicate with you;
    • Screen our orders for potential risk or fraud; and
    • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    SHARING YOUR PERSONAL INFORMATION

    We share your Personal Information with third parties to help us use your Personal Information, as described above. Specifically, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    BEHAVIORAL ADVERTISING
    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by visiting Facebook or Google.

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

    DO NOT TRACK
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    YOUR RIGHTS
    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

    DATA RETENTION
    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    CHANGES
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    CONTACT US
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@mirrorsandmarble.com or by mail using the details provided below:

    7644 McEwen Road
    Dayton, Ohio 45459



  • Shipping & Delivery
    • We ship to all 50 States - Must be a physical address - No P.O. boxes etc.
    • In most cases, mirrors are shipped by the following day after we receive the order.
    • When the order ships, we will email you the tracking information.
    • We ship all mirrors and medicine cabinets in 1/2" Plywood Crates. These crates can be very heavy and must be handled with care.
    • Questions about shipping? Contact us at 704-796-9077.
    • Questions about installation? Please see our Help page.


  • Warranties
    • Notice: We do not warranty any mirrors or medicine cabinet products which a customer claims arrived with a broken corner when the crate is opened. We inspect each unit prior to shipping, package them, and ship in a 1/2" plywood crate lined with Mylar coated foam. Therefore, it is impossible for a corner to get broken or chipped in the shipping container. This type of damage is caused by mishandling allowing the corner to come into contact with a hard surface after the mirror has been removed from the crate.
    • All Mirrors have a 5 Year Warranty from date of purchase. This warranty covers the LEDs and the Power Regulator, Mirror, and Back Frame as individual components which will be replaced individually under warranty. Breakage or damage caused by the customer is not under warranty.


  • Return Policy
    • We have a simple return policy. If item is returned to us in its original condition within 30 days we will refund the amount of purchase. Customer pays the return shipping charges. Mirror must be in pristine new condition packed with original packing material into its original shipping crate.
    • Please call 704-796-9077 for to set up a return authorization, or contact us at sales[at]mirrorsandmarble.com.
    • Mirror must be received back into our warehouse and inspected to meet our return criteria prior to refunding the purchase price.
    • Any returns approved after 30 days from the shipping date are subject to a 20% return fee.